PRIVACY POLICY

NEXTStep Martial Arts ("we," "us," or "our") operates the website nextstepma.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out a lead form or contact form (name, email, phone number, child's name and age)
• Use our AI chat assistant to ask questions or book a trial class
• Register for classes or events
• Make a payment for tuition or fees
• Communicate with us via phone, email, or text message

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited, time spent on pages, and referral sources
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule trial classes
• Provide and improve our martial arts programs
• Process payments and manage your account
• Send class reminders, schedule updates, and important notices
• Analyze website usage to improve the user experience
• Comply with legal obligations

We do not sell your personal information to third parties. We do not send unsolicited marketing emails without your consent.

Third-Party Services

We use the following third-party services to operate our website and business:

• Google Analytics — Website traffic analysis and usage statistics. Google may collect data in accordance with its own privacy policy.
• Supabase — Secure database hosting for lead and account information.
• Helcim — Payment processing for tuition and fees. Helcim handles all payment card data and is PCI-DSS compliant. We do not store your credit card or bank account numbers on our servers.
• Google Gemini AI — Powers our website chat assistant. Conversations with the chat assistant may be processed by Google's AI services to generate responses. Do not share sensitive personal information (such as Social Security numbers or medical details) in the chat.
• Vercel — Website hosting and delivery.

Children's Privacy

NEXTStep Martial Arts serves students of all ages, including children as young as 3 years old. We do not knowingly collect personal information directly from children under 13. All information about minor students is submitted by a parent or legal guardian through our forms and enrollment process. Parents and guardians may review, update, or request deletion of their child's information at any time by contacting us.

Data Security

We take reasonable measures to protect your personal information, including encrypted data transmission (HTTPS), secure database hosting, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Cookies

Our website uses cookies and similar technologies to improve your experience, analyze traffic, and remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us: